FAQs — Atelier & Co.
Most of our dresses are made to order.
Standard production time is approximately 20–25 days.
For more detailed or complex designs, tailoring may take up to 30–40 days.
Please note that certain styles, such as The Valeria Dress, require significantly more time due to their intricate construction.
We do not offer expedited tailoring, as each piece is carefully handcrafted and timelines reflect the production process required to maintain quality.
We offer worldwide shipping.
Delivery timelines vary depending on your location and will be calculated at checkout.
As most of our pieces are made to order, we only accept returns or exchanges in the case of a production error from our end (e.g. incorrect design, major defect).
We do not accept returns for sizing issues or change of mind.
If you need help selecting your size or have a specific request, feel free to contact us with your measurements and event date.
For all inquiries, please contact us via WhatsApp:
+971 50 368 4921
Please note:
Our number is strictly for messages only — we do not accept phone calls.
We provide all available images for each design on the product page, including multiple angles and close-up details.
At this time, we do not offer additional photos beyond what is already displayed.